Wondering what happens with payouts or promo codes when a guest doesn’t show? Hotdesk follows a clear and fair policy to ensure transparency for all parties involved.
🧾 Here’s the lowdown:
-
Bookings marked as “No Show” are treated as unused—they won’t be billed or paid out.
-
If a user applied a Hotdesk promo (like a 100% discount), it won’t be covered if the booking wasn’t used.
-
That means no commission collected, and no payout owed for no-show bookings.
It’s simple: if no one shows up, you don’t get charged, and we don’t pay out.